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PEOPLE'S GROWTH HUMAN RESOURCE BUSINESS POTENTIAL TEAM PERFORMANCE
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Enhancing operational efficiency
in the logistic industry through digital capabilities.
VIMIGO’s open capabilities enable seamless integration and data exchange across procurement, stores, production, and logistics processes, unlocking the full potential of transportation organizations.
Top 3 Challenges in Logistic Industry
Difficulty in recruiting drivers
- Drivers’ bad attitude
- High turnover rate
- Low wages & long working hours
Poor logistic quality
- Drivers not delivering on time
- Neglecting vehicle maintenance
- Frequent customer complaints about damaged goods
Career development
- Lack of clear goals & career planning
- Lack of trust in the employer and company
VISUALISING PERFORMANCE FOR OVER 1000+ COMPANIES
Before vs After
Before Implementing VIMIGO
Internal departmental disharmony can lead to quality issues in procurement, sales, and transportation processes, impacting the quality of goods and customer satisfaction.
After Implementing VIMIGO
Establish an incentive mechanism to encourage active participation of employees in team collaboration and customer service, thereby improving work efficiency and customer satisfaction. Rewards and incentives can take various forms such as performance bonuses, promotion opportunities, honors, and recognition.
Before Implementing VIMIGO
Delayed deliveries by drivers often disrupt transportation schedules, affecting the entire supply chain and resulting in additional costs and losses.
After Implementing VIMIGO
Implement a clock-in system to assess driver performance and reward those who excel, motivating them to be proactive and responsible. For example, evaluate driver performance based on workload, punctuality, cargo damage rate, and offer rewards such as bonuses, commissions, and promotions to those with outstanding performance.
Before Implementing VIMIGO
The logistic industry involves complex job roles and responsibilities. It is important to assign employees to suitable positions where they can maximize their value.
After Implementing VIMIGO
Adjust and optimize job role classifications and responsibilities through assessments and evaluations to enhance employee work efficiency and job satisfaction.
Before Implementing VIMIGO
Competitive salaries and benefits are necessary to attract and retain exceptional employees.
After Implementing VIMIGO
Adapt salary and benefits policies based on employee performance and market competition to maintain the company’s competitiveness.
vimiCheck-In
Improving management efficiency
Use vimiCheck-in for drivers and delivery personnel to track their whereabouts. Collect data for more accurate route planning, reducing time-related costs.
vimiGoal
Clear & Specific Goals
Set clear objectives for drivers, delivery personnel, and accompanying staff using vimiGoal. Link their productivity to the number of successful deliveries. This motivates them to handle goods more carefully and avoid incidents like breakage or wrong deliveries.
vimiSales
Personalized or multi-tiered incentive systems
In vimiSales, set personal commissions for drivers, delivery personnel, accompanying staff, and trailer operators, linked to the Delivery Order (DO) amount. This allows them to see the impact of their actions and take responsibility for the outcomes.
“From being a Customer Service representative, she went from earning RM10k to hitting over RM60k in 2022.”
SOLID XPRESS (M) SDN BHD - Michelle Chew, Manager
vimiReview
Enhancing company & brand reputation
Delivery drivers represent the company and often serve as customers’ first point of contact. Encourage customers to provide feedback on the driver’s service, including punctuality, politeness, and willingness to assist, through vimiReview. This enables timely feedback for employees and management, leading to improvements in service quality.
By Delivering The Right Activity at the Right Time, vimigo customers see:
+84%
Better Productivity
+200%
Improved Team Culture
+64%
Sales Improved
+37%
Better Performance
Testimonials
Tan Lee Heng Import & Export: “Transform those who are not suitable into suitable individuals.”
Star Glory Asia M Sdn Bhd: “Recognize those who are willing to make an effort, recognize employees A, B and C!”
Level Up Your Business NOW!
Customer support is our highest priority. We’re here to answer all your questions. Schedule a software demo or get in touch with our consultant today.
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