vimigo’s mission is to empower small and medium-sized businesses to thrive and prosper by harnessing the power of technology to motivate and retain good team members. Happy workers, happy bottom line.

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Technical Consultant (Customer Support)

About the job:
We are looking for a knowledgeable Tech Consultant to help our users, employees and clients with any issues they may have including vimigoapp. You’ll take the hassle out of resolving technical problems and provide training to users to maximize the value of technology in business.A Technical Consultant must be knowledgeable and customer-oriented. Communication is everything for a consultant so we expect you to amaze us with your presentation skills. Not only that, it is expected of you to be involved in product brainstorming & ideations. We’re further looking for superior technical expertise and a problem-solving aptitude.Heads up, we are a fast-growing & ever-expanding startup & this is not a typical nine-to-five job. We do acknowledge your rest days, however, attending to customers is one of your priorities for this role. All in all, it is all back to how you manage & communicate with your customers! You may foresee that you are one of the potential leaders & get the chance to grow your team regionally.
 
The background we’re looking for:
  • Minimum 1-year working experience in Service Desk / Customer Service / Helpdesk in IT related
  • Good knowledge of diagnostic and troubleshooting skills
  • Possess excellent communication and interpersonal skills and excellent customer service skills
  • Possess good communication skills in English. Bahasa Melayu and Mandarin are of advantage.
  • Highly committed and able to work with minimal supervision

Make History Together; Create Legacy With Us

We believe teamwork and value talent more than you could imagine. As the company is expanding fast, we are keen to work with talented people to create something extraordinary. If you’re visionary, ambitious, self-driven, and passionate about making this world a better place, we welcome you to join us. We could assure you that your career path with us will be bright and full of adventures!